All shoe purchases shipped within the United Kingdom include free shipping via DHL. This service requires a signature as proof of delivery.
Orders containing accessory products only, are shipped via Standard Royal Mail and do not come with a tracking service. This is to ensure the lowest possible costs to the customer. Should a customer desire a tracking service for an accessory order, the option is available on the checkout page.
All shoe purchases are shipped with tracking, using DHL and/or UPS. We can use the Royal Mail traceable service (by request) but will charge the customer the difference between what they charge and what we pay our couriers.
For Remote Labeled Areas (via the DHL site) a surcharge of the price difference between what we normally pay and what they are quoting will be required to make shipment. Alternatively, should the package fall under 2kg's we can use Royal Mail without the surcharge, but then cannot guarantee the time of delivery as Royal Mail can take anywhere between 1 week and in some cases up to 6 weeks.
We look to ship out all purchases 1-2 working days after time of purchase (weekends not included), unless add-ons are purchased e.g. lulu's, rubber bottoms. During "Sale" periods we aim to ship between 2 -4 days after the time of purchase as the increase in orders affects our ability to be any quicker.
Orders containing accessory products only are shipped via Standard Royal Mail and do not come with a tracking service. This is to ensure the lowest possible costs to the customer. Should a customer desire a tracking service for an accessory order, please email us prior to ordering at firstname.lastname@example.org
The DHL services used aim to deliver between 1-4 working days depending on location. This is not a guarantee however. Royal Mail quotes 8-14 working days but can often go much longer depending on where the order is going. The further the location, the longer it may take.
We can submit an order to be shipped to a P.O. Box address but the courier may or may not deliver there and subsequently might request an alternative address from the purchaser in order to deliver the products.
We cannot however ship to Military FPO AP addresses or any Military address that does not indicate a city/state.
If you require a delivery using a quicker, express service, please contact us on email@example.com prior to making a purchase for a quote on timing and additional cost.
For a general guide on shipping cost, please refer to our shipping chart below.
We deduct VAT in advance on all non EU orders (incl. Norway, Switzerland and Iceland). As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival.
We insure each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes on to the customer. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package.
All goods ordered will ONLY be shipped to the credit/debit card billing address.
Price of Welted Shoes - Prices Exclude VAT (20%)
£100.00 - £199.99
|£262.00 - £749.99|
|EU (Inc. Switz & Norw)||
|Rest Of The World||£40.00||
* Prices for Accessories are based on weight * * We Ship via UPS or DHL, Royal Mail is available at additional costs *