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What Our Customers Think...

We're proud of the shoes we make, and the customer service we offer. Take a look below at what some of our happy customers are saying about us and our products.

Based on 870 reviews
93%
(811)
4%
(35)
1%
(12)
0%
(3)
1%
(9)
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Wallingford MTO - Black Calf - SAMPLE - Grade 1
M.S.I.

Great quality

A
Wenatchee - Black Calf
Ahmed S. (Oklahoma City, US)
A wonderful, and really gorgeous shoe.

I have nine pairs of Allen Edmonds shoes and two pairs of boots, a Carlos Santos dress shoe, and a Carmina. When I opened the JF box, and took out the first shoe, I was struck by the beauty; I was so struck by the presentation that I put shoe back in so I could enjoy the presentation in the presence of a good friend.
When I put the shoes on the first time and took a few steps, I have never felt a dress shoe feel so good and comfortable on the first wear. OMG. It was the first of several times I have really regretted buying so many AE shoes without giving other brands like JF a try. Online reviewers (Gentlemen's Gazette, Sartorial Talks, and viewing Shoe snob youTube videos) made me think of to trying
JF. I have since bought another style from JF online (not yet here).
My second regret is not paying attention -- as soon as I bought this, I saw their buy 2, get 3rd sale, but that's okay. I love these shoes so much that I might donate 2-3 pairs of the AEs as I have my eyes on a few other JF models; but just yesterday, based on Justin and the others, I bought a pair of TLB so the next purchase will have to wait a bit, Lol

H
Colville - Black Scotch Grain
Holger B.b.D.G.F.U. (Berlin, DE)
The Strap Boot

Great Show: brilliant concept, perfectly executed

If you don’t have one, you need me. Although the privilege of stunning views looking at this exclusive model is something I don’t want to miss

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Phillips - Maple Calf / Beige Suede
Peter H. (Valhalla, US)
Perfect Spectators

I am a first-time buyer of J. Fitzpatrick shoes and a little nervous about the size. However, there is an excellent return policy, so I took the plunge. I am delighted. My USA 13D fits me perfectly, so the shoes are sized to fit. They are great shoes, and I will be buying more top-class shoes from J. Fitzpatrick. Peter

Worth it!

Got these when I ordered some boots from Justin and they are worth every penny. Everything Justin does is quality, these included!

Justin to the Rescue!

Justin did an amazing job with some beautiful made to order button boots and under a tight timeline. I planned to order the boots for my wedding but did a poor job planning ahead. Justin was quick to respond that he could make it happen and kept me informed throughout the process. The boots were a hit at the wedding and really completed the outfit. I got compliments all night. They are absolutely stunning and the craftsmanship is top notch. Can’t recommend J.FitzPatrick enough!

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Button Hook
Mario D. (Portland, US)
Perfect Tool!

This is a must have for button boots. Not to mention it looks good and handles well too. Get it, you won’t regret it!

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Washington - Black Calf
NDS (Davie, US)
Washington Black Calf. The owner himself calls you

If anyone is uncertain about purchasing shoes online, Justin Fitzpatrick is the answer. Truth is my first pair was too tight. Justin himself answered my email and even called me. He explained that the loafers are a bit more tapered than the lace-ups. He asked what shoes I typically buy (Allen Edmonds) and then suggested for my foot going up a half size. Perfect. You feel like the shoe is hugging your foot. The shoes are also impeccably made. Not many companies have the owner attend to you personally.

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MTO Fee - Shoes
Nick G. (Ellicott City, US)
Great shoes and service

All expectations regarding the quality of all shoes I purchased were met. However, to find the level of exceptional service these days directly from the owner is remarkable.

Comfortable shoe

Really love the craftsmanship and the comfort of this shoe!

R
Whittier - Dark Brown Suede
Ryan E. (Novi, US)
Whittier - Dark Brown Suede

Awesome customer service and fantastic shoe, stylish and comfortable. Gets A LOT of compliments.

Thanks J, keep up the good work 👍🏿

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Haller - Storm Suede
Patrick M. (Glen Allen, US)

Haller - Storm Suede

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Return Coverage
Patrick M. (Glen Allen, US)

Great assistance with choose the correct size! Great experience!!

Y
Olympia - Black Calf / Black Sole
Youssef S. (Detroit, US)
Great shoes

I love the shoes! Look sleek and dress well, fit is great as well. This is my fifth pair from Justin and first sneakers, ready to rock them in the summer!

D
Phillips - Maple Calf / Beige Suede
David C. (Oklahoma City, US)
Great design and comfortable.

I bough these a couple of years ago in the maple calf / sued option. Excellent shoe in both design and wearability. Sizing was true to their recommendation, and the shoe was comfortable right out of the box. I wear these in spring and even into early fall due to its coloration. A spectator type shoe can have a limited rotation, but this design offers more versatility. I prefer to wear it with a light trouser, like a linen or cotton, and a nice white shirt. Great shoes and customer service!

c
Washington - Mocha Suede
cameron h. (Tucson, US)
Wish I bought them years ago

I’ve been thinking about getting these shoes for a long time, all I can say is don’t wait.

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Haller - Tobacco Suede
Bernard D. (Orange, US)

Great fit and shoe

Great Summer Oxford

I love this easy and relaxed fit spectator Oxford, which reminds me of Atlantic City from Terence Winter's TV series Boardwalk Empire.

Fantastic looking boot and the quality is fantastic as well. I’m very pleased with the 4 pair of boots I recently received. Justin is a great communicator and always a pleasure to do business with.

F
Alder - Black Calf
F.H. (Moers, DE)
They perfect Boots

Perfect fit, I took the size the that customer service recommended
Incredibly happy with the elegant Last and design +++

I bought the pair in Black and Burgundy

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MTO Fee - Boots
Brian A. (Skokie, US)
Wedgwood Redux-Excellent Boot

I ordered this boot as an MTO in a combination of navy museum calf and black suede. I couldn't be happier with it-first, it's an extremely comfortable boot. Second, I really like the look-rugged yet refined; it's versatile, and can be paired with denim or tailoring with ease. I also appreciate that it's a color combination few others will have.

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Chelan - Orchid Calf
Mike W. (Virginia Beach, US)
Cool and unique

Really cool looking shoe. The medallion really makes something that could have been bland look stylish and unique.

M
Alder - Sangria Calf
Mike W. (Richmond, US)
Great shoes, even better service

I had some trepidation with regard to sizing, but Justin responded directly to my inquiry to point me in the right direction. The shoes look and feel great. I forgot to order shoe trees. Justin noticed the order, figured it was for the shoes I ordered before, and proactively communicated and corrected the sizing I requested to align with the fit of those shoes. Simply outstanding service. Other brands should take note.

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Haller - Storm Suede
Paul C. (Fair Lawn, US)
Amazing shoes

My newest addition to my shoe wardrobe is the Haller tassle loafer. This is a great addition to my rotation with its great colorway. This is a very versatile style that goes easily from dressy to casual. Looks great with either tailored clothes or jeans. Highly recommend adding this to your stable.

S
Standard Toe Taps
Santiago R. (Inglewood, US)
Monk strap shoes

Justin it’s a pleasure to do business with you. You have gained a customer.